GECU COVID-19 Updates
As the situation with COVID-19 continues to be constantly changing, we will use this page to keep our members updated on any changes that affect the Credit Union.
First and foremost, for the safety of our staff and members, the Credit Union lobby is closed until further notice. Our drive-thru will continue to be open during regular business hours.
You can take advantage of the many electronic services we offer for your convenience. These include:
- Making a check deposit with our mobile app and mobile deposit. If you do not have our app, or need assistance with how to download the app and/or make a deposit, please call us and a member service rep can talk you through this.
- Apply and sign for consumer loan documents using docusign. You can apply for any loan, consumer or mortgage, online. For consumer and auto loans, you can electronically sign your final loan documents electronically, if you have a valid email address.
- Use your debit card for transactions, or to withdraw cash via an ATM. Of course our ATM at our drive-thru is free, or at any of our sponsor company ATMs. But you can find other surcharge-free ATMs using the mobile app (Privileged Status ATMs) on the menu, or on the website – find the Find an ATM button.
We understand that this will be a trying time for members in many ways, including financially. We are here to help you get through this time. Here are a few ways we can assist.
- Hardship loan. You may apply for this loan and borrow up to $2,000 at a rate of 4.99%, with the first payment not due for 60 days. Standard underwriting requirements apply. If you are interested in this option, you may apply online now or contact a loan officer.
- Lower debit requirements on Green Checking. For March and April, are lowering our threshold requirement to only 5 debit transactions per month (instead of the usual 15) to receive the high interest rate.
If you are struggling and need assistance, please do not hesitate to give us a call. We are here for you. We will get through this, but the sooner we take basic precautions, the faster we can get back to normal. Please stay safe.
With the COVID-19 situation unfolding, there has been an uptick in phishing scams . They can come in many forms- email, text, phone calls, letters and websites. Here are a few tips to keep your information safe from fraudsters:
- If you are unsure of a a text, email, call or social media post, verify it by going to the source. Don't trust anything that is not verifiable.
- If an email arrives that is unexpected, ignore it. Don't click on any links or open up attachments. NEVER respond to an email asking you to verify or update your personal information unless you initiated. If anyone asks for PII (Personal Identifiable Information), card number, account number, or driver's license number, there is a high probability it is a scam.
- Verify the HTTPS on the address bar or check the email address by hovering over it. Watch for misleading or suspicious domain names.
- If you answer a phone call, hang up and call the person or company back with the number you know or go to their website for contact information.