GECU COVID-19 Updates
As cases have been on the increase again in our area, we will be closing the lobby effective Monday, July 20th until further notice. Our first priority is keeping our members and employees safe, while continuing to meet your financial needs. As time progresses and more data and guidance becomes available, policies may adjust again to meet guidelines. We ask for your patience while we work to figure out the best way to safely re-open the office again.
We encourage you to continue to take advantage of the many electronic services we offer when at all possible for your convenience and increased safety. These include:
- Making a check deposit with our mobile app and mobile deposit. If you do not have our app, or need assistance with how to download the app and/or make a deposit, please call us and a member service rep can talk you through this.
- Apply and sign for consumer loan documents using Docusign. You can apply for any loan, consumer or mortgage, online. For consumer and auto loans, you can electronically sign your final loan documents electronically, if you have a valid email address.
- Use your debit card for transactions, or to withdraw cash via an ATM. Of course our ATM at our drive-thru is free, or at any of our sponsor company ATMs. But you can find other surcharge-free ATMs using the mobile app (Privileged Status ATMs) on the menu, or on the website – find the Find an ATM button.
If you are struggling and need assistance, please do not hesitate to give us a call. We are here for you.
Stimulus Checks Tips
With Stimulus checks starting to roll in, here are a few tips to help you use the funds to help you.
- Prioritize. Focus on the bills that keep a roof over your head, the lights on and food on the table. Check with your local jurisdiction as many utilities and communications providers are working with consumers to waive fees, keep the power on and your internet connection working.
- Talk with Your Credit Union. We are here to help you.
- Save Some of It. If you set aside even $100-200, that can provide a cushion for bills that are coming in a couple of weeks. America Saves has solid resources and information to help with access to food and unemployment benefits.
- Don’t Hoard Cash. Keep it in your credit union. It’s safest there.
- Protect. There are lots of bad guys out there trying to use this crisis to get at your stimulus check and your money. Watch out for suspicious emails, texts or phone calls. Here’s a great article that can help you keep an eye out for these threats.
- Pay Your Taxes. The deadline for filing and paying income taxes has been extended to July 15. If you haven’t saved to pay your income taxes, you may want to consider using the economic impact payment to pay your taxes.
Haven't received your check yet? You may check the status of your payment at the IRS website. You will need to enter some basic personal information and possibly some tax and bank account details.
Did you receive a Prepaid Debit Card? Please refer to this page on how to activate and use the card. If you would like to transfer the money from the card to your account at the Credit Union, please follow these steps:
- Activate our card and select a PIN.
- Call the 1-800 number to transfer funds via ACH.
- Select option 1 for customer service.
- Select option 3 to to transfer to bank account.
- Enter the routing # (271188230) and your account number.
- There is no fee to transfer this to your account, however, you can only do $1,000 a day and a $2,000 max per 30 days.
With the COVID-19 situation unfolding, there has been an uptick in phishing scams . They can come in many forms- email, text, phone calls, letters and websites. Here are a few tips to keep your information safe from fraudsters:
- If you are unsure of a a text, email, call or social media post, verify it by going to the source. Don't trust anything that is not verifiable.
- If an email arrives that is unexpected, ignore it. Don't click on any links or open up attachments. NEVER respond to an email asking you to verify or update your personal information unless you initiated. If anyone asks for PII (Personal Identifiable Information), card number, account number, or driver's license number, there is a high probability it is a scam.
- Verify the HTTPS on the address bar or check the email address by hovering over it. Watch for misleading or suspicious domain names.
- If you answer a phone call, hang up and call the person or company back with the number you know or go to their website for contact information.